top of page

Privacy Policy

Last Updated: October 22nd 2025

Casa Maple Realty (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website casamaplerealty.ca or otherwise interact with us in connection with our real estate services.

​

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Submit an inquiry through our website or contact forms.

  • Register for newsletters, webinars, or free guides.

  • Communicate with our agents or representatives.

  • Participate in surveys or promotional events.

Personal information may include:

  • Full name

  • Email address

  • Phone number

  • Country or province of residence

  • Budget, property preferences, and investment goals

  • Any other details you choose to share when contacting us

Automatically collected information:
When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited, time spent on site, and referral sources (via cookies and analytics tools)

You can adjust your browser settings to decline cookies, but this may limit certain features of the site.

 

How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide requested information.

  • Send updates, newsletters, and promotional materials (only with your consent).

  • Improve our website, marketing, and customer experience.

  • Facilitate communication with our sales agents or real estate partners.

  • Comply with applicable legal obligations in Mexico and Canada.

 

Legal Basis for Processing (For Canadian and International Users)

We process your personal information based on:

  • Your consent (e.g., when subscribing to our newsletter).

  • Contractual necessity (e.g., responding to property inquiries).

  • Legitimate interests (e.g., improving services and user experience).

  • Legal obligations (e.g., recordkeeping, compliance, fraud prevention).

 

How We Share Your Information

We may share your personal information with:

  • Authorized real estate agents or business partners assisting with property transactions.

  • Service providers who help operate our website, marketing tools, or analytics.

  • Legal or regulatory authorities, if required by law or in response to lawful requests.

We do not sell or rent your personal information under any circumstances.

 

International Data Transfers

Because we operate between Canada and Mexico, your information may be processed in both countries.
We ensure that any data transfer complies with applicable privacy laws, maintaining equivalent standards of protection.

 

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes described above, or

  • Comply with legal, accounting, or reporting requirements.

Once information is no longer needed, it will be securely deleted or anonymized.

 

Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications.

  • Restrict or object to data processing.

  • File a complaint with a data protection authority (e.g., INAI in Mexico or the Office of the Privacy Commissioner of Canada).

To exercise your rights, please contact us at privacy@casamaplerealty.ca.

 

Security of Your Information

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no online transmission is completely secure.

 

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their policies before providing any information.

 

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page with the revised effective date.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Casa Maple Realty
Email: hello@casamaplerealty.ca
Website: https://casamaplerealty.ca

bottom of page